Contact us

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If you are a Bookabach/Bookastay member then use the email address you use to log in (helps us heaps!)
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Need Technical Support? Please check the online help first!
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How to get help

If you have a problem using the site please check our on-line help first. Then, if you can’t find the answer to your question, send us a support request (using this form).

Problem with the stay?

If you have a problem with the accommodation itself please contact the Owner or Property Manager. You’ll find their details in My Bookastay > Bookings.

Mailing address

If sending remittance by cheque please be sure to include your membership number and email address on the back!

Bookastay Pacifica
c/o AA Bookabach Ltd
P0 Box 52-091
Kingsland, Auckland 1352
NEW ZEALAND